SynergyMMS - Systems Associates Inc.

SynergyMMS is the software solution employed by the world’s largest and most successful Hospitality companies.

Providing tools that are designed to support the roles of the many diverse users in a hotel, SynergyMMS offers non-technical, multilingual user-friendly interfaces for intuitive operations.

Why Manage Maintenance?

“Preventing problems is the most satisfying thing for guests. It’s completely within a hotel’s control to monitor room maintenance, cleanliness and properly operating facilities, as well as not nickel-and-diming guests.”

– Jessica McGregor, J.D. Power and Associates

Primary Solutions SynergyMMS offers are

Guest Issues

priority handling and escalation of guest issues

Work Requests

multilingual tools make it easy to capture issues

Preventative Maintenance

both rooms and equipment

Inspections

with each response recorded for detailed quality assurance

Technology

scheduler allows for selected reports to be delivered via email automatically

Intelligent Dispatching

allows work requests to automatically flow through the system and dispatch to the appropriate department

It's About Synergy

With SynergyMMS the many departments at a property enjoy the following benefits:

Improved communication through multilingual tools

Increased guest satisfaction scores based on better quality of asset and faster response to issues

Real-time status updates of work in the system

User-oriented screens remove clutter and help users to focus on their tasks

Inspection results recorded in real-time

Trend analysis and comprehensive reporting

Accountability improvements since work is completely tracked

Explore SynergyMMS University

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